{"id":2626,"date":"2021-04-28T08:48:08","date_gmt":"2021-04-28T08:48:08","guid":{"rendered":"http:\/\/epass24.uncleserj.com\/customer-support\/"},"modified":"2022-09-19T14:34:57","modified_gmt":"2022-09-19T14:34:57","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/epass24.com\/pt-pt\/customer-support\/","title":{"rendered":"Suporte Ao Cliente"},"content":{"rendered":"\t\t
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Bem-vindo \u00e0 nossa p\u00e1gina de suporte ao cliente, em que podemos ajudar?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Detalhes sobre a taxa de portagem?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Como o sistema \u00e9 totalmente automatizado, podem ocorrer erros pela camera na detec\u00e7\u00e3o de imagens.<\/p>\n

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Se voc\u00ea recebeu uma fatura de cobran\u00e7a de uma portagem relacionada a uma viagem que voc\u00ea n\u00e3o fez, pode solicitar uma revis\u00e3o. As passagens ser\u00e3o ent\u00e3o verificadas com as fotos que nos foram disponibizadas.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Solicitar uma revis\u00e3o<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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N\u00e3o se trata do meu ve\u00edculo<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Talvez voc\u00ea n\u00e3o fosse o propriet\u00e1rio do ve\u00edculo na altura da passagem?<\/p>\n

O Epass24 obt\u00e9m automaticamente os detalhes do propriet\u00e1rio do ve\u00edculo do registro nacional de ve\u00edculos. Por vezes, o registro n\u00e3o \u00e9 totalmente atualizado e iremos tratar o caso manualmente.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Solicitar uma revis\u00e3o<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Nossa abordagem para a cobran\u00e7a de d\u00edvidas<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Como lidamos com seus dados pessoais<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Voc\u00ea ainda acha que a cobran\u00e7a de ped\u00e1gio foi detectada e registrada incorretamente?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Solicitar uma revis\u00e3o<\/strong><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Suporte ao cliente<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Segunda \u2013 Quinta 09:00 – 17:00<\/strong><\/p>\n

Sexta09:00-16:00<\/strong><\/p>\n

S\u00e1bado e DomingoFechado<\/strong><\/p>\n

FeriadoFechado<\/strong><\/p>\n<\/div>\n

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+46 (0) 8 44 68 00 00<\/p>\n

<\/strong><\/a><\/h5>\n

pt@epass24.com<\/strong><\/a><\/h5>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Bem-vindo \u00e0 nossa p\u00e1gina de suporte ao cliente, em que podemos ajudar? Detalhes sobre a taxa de portagem? Como o sistema \u00e9 totalmente automatizado, podem ocorrer erros pela camera na detec\u00e7\u00e3o de imagens. Se voc\u00ea recebeu uma fatura de cobran\u00e7a de uma portagem relacionada a uma viagem que voc\u00ea n\u00e3o fez, pode solicitar uma revis\u00e3o. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"_links":{"self":[{"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/pages\/2626"}],"collection":[{"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=2626"}],"version-history":[{"count":13,"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/pages\/2626\/revisions"}],"predecessor-version":[{"id":5090,"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/pages\/2626\/revisions\/5090"}],"wp:attachment":[{"href":"https:\/\/epass24.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=2626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}