{"id":2641,"date":"2021-04-28T10:12:08","date_gmt":"2021-04-28T10:12:08","guid":{"rendered":"http:\/\/epass24.uncleserj.com\/customer-support\/"},"modified":"2022-09-19T14:34:18","modified_gmt":"2022-09-19T14:34:18","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/epass24.com\/pl\/customer-support\/","title":{"rendered":"Obs\u0142uga Klienta"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2641\" class=\"elementor elementor-2641 elementor-618\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66aaa548 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66aaa548\" data-element_type=\"section\" id=\"hero\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ca94152 hero-wrapper\" data-id=\"7ca94152\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4619b79 elementor-widget elementor-widget-heading\" data-id=\"4619b79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Witamy na stronie naszego dzia\u0142u obs\u0142ugi klienta, jak mo\u017cemy pom\u00f3c?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e2a19b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2a19b8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e4dab77 inner\" data-id=\"e4dab77\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e57681a elementor-widget elementor-widget-heading\" data-id=\"7e57681a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Szczeg\u00f3\u0142y dotycz\u0105ce op\u0142at drogowych<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b61642d elementor-widget elementor-widget-text-editor\" data-id=\"1b61642d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-secondary );\">Ze wzgl\u0119du na ca\u0142kowite automatyzowanie obs\u0142ugi systemu mo\u017ce doj\u015b\u0107 do b\u0142\u0119dnego rozpoznania i rejestracji pojazd\u00f3w przeje\u017cd\u017caj\u0105cych przez punkt poboru op\u0142at drogowych.<\/span><\/p>\n<p>W przypadku otrzymania faktury za op\u0142at\u0119 drogow\u0105, kt\u00f3ra dotyczy przejazdu, kt\u00f3ry nie zosta\u0142 wykonany, mo\u017cna z\u0142o\u017cy\u0107 wniosek o ponown\u0105 r\u0119czn\u0105 weryfikacj\u0119. W takim przypadku op\u0142aty drogowe zostan\u0105 sprawdzone na podstawie dost\u0119pnych zdj\u0119\u0107.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-167ee89 bottom elementor-widget elementor-widget-text-editor\" data-id=\"167ee89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" title=\"Z\u0142\u00f3\u017c o\u015bwiadczenie\" href=\"https:\/\/www.epass24.com\/pl\/appeal\/\" data-wplink-edit=\"true\">Pro\u015bba o weryfikacj\u0119<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c8a9eed inner\" data-id=\"1c8a9eed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-224670dd elementor-widget elementor-widget-heading\" data-id=\"224670dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Nie jeste\u015b w\u0142a\u015bcicielem pojazdu?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12ca1e9e elementor-widget elementor-widget-text-editor\" data-id=\"12ca1e9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>By\u0107 mo\u017ce nie by\u0142e\u015b\/a\u015b zarejestrowanym w\u0142a\u015bcicielem pojazdu w momencie naliczania op\u0142aty?<\/p>\n<p>Epass24 automatycznie uzyskuje dane w\u0142a\u015bciciela pojazdu z lokalnego krajowego rejestru pojazd\u00f3w. Zdarza si\u0119 jednak, \u017ce rejestr ten nie jest w pe\u0142ni zaktualizowany i konieczne jest przeprowadzenie osobistej obs\u0142ugi sprawy.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d930991 bottom elementor-widget elementor-widget-text-editor\" data-id=\"d930991\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" title=\"Z\u0142\u00f3\u017c o\u015bwiadczenie\" href=\"https:\/\/www.epass24.com\/pl\/appeal\/\">Pro\u015bba o weryfikacj\u0119<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e9b67c2 has-padding elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e9b67c2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c778942 min-height border-top-left-radius\" data-id=\"6c778942\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d10b57 overlinkfull elementor-widget elementor-widget-html\" data-id=\"7d10b57\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.epass24.com\/pl\/debt-collection\/\"><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1725b0b5 border-top-right-radius\" data-id=\"1725b0b5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e697547 overlink elementor-widget elementor-widget-heading\" data-id=\"2e697547\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\"><a href=\"https:\/\/www.epass24.com\/pl\/debt-collection\/\">Nasze podej\u015bcie do windykacji nale\u017cno\u015bci<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e8a4d09 has-padding elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e8a4d09\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54506f64 border-bottom-left-radius\" data-id=\"54506f64\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ca92c4c overlink elementor-widget elementor-widget-heading\" data-id=\"2ca92c4c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\"><a href=\"https:\/\/www.epass24.com\/pl\/handling-of-personal-data\/\">Jak post\u0119pujemy z Twoimi danymi osobowymi<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-783563c8 order min-height border-bottom-right-radius\" data-id=\"783563c8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f5c76f overlinkfull elementor-widget elementor-widget-html\" data-id=\"5f5c76f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.epass24.com\/pl\/handling-of-personal-data\/\"><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3695199 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3695199\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6190b1 inner\" data-id=\"c6190b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eb0e59 elementor-widget elementor-widget-heading\" data-id=\"3eb0e59\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Czy nadal uwa\u017casz, \u017ce op\u0142ata drogowa zosta\u0142a ustalona nieprawid\u0142owo?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e885b92 mb-0 elementor-widget elementor-widget-text-editor\" data-id=\"e885b92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-263b0f7 bottom elementor-widget elementor-widget-text-editor\" data-id=\"263b0f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" href=\"https:\/\/www.epass24.com\/pl\/appeal\/\"><strong>Pro\u015bba o weryfikacj\u0119<\/strong><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ca24ce inner\" data-id=\"8ca24ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0075f70 elementor-widget elementor-widget-heading\" data-id=\"0075f70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Obs\u0142uga klienta<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea3dca elementor-widget elementor-widget-text-editor\" data-id=\"7ea3dca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"d-md-flex justify-content-between\">\n<div class=\"flex-grow-1\">\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Poniedzia\u0142ek &#8211; czwartek<strong>godz. 9:00 &#8211; 17:00<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Pi\u0105tek<strong>godz. 9:00 &#8211; 16:00<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Sobota i niedziela<strong>NIECZYNNE<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Bankowe dni wolne od pracy<strong>NIECZYNNE<\/strong><\/p>\n<\/div>\n<div class=\"flex-grow-1 text-md-center\">\n<h5 class=\"mb-0\"><a style=\"color: var(--e-global-color-primary);\" href=\"+48223075500\"><strong>+48 22 30 75 500<br \/>\n<\/strong><\/a><\/h5>\n<h5 class=\"mb-3\"><a style=\"color: var(--e-global-color-primary);\" href=\"mailto:pl@epass24.com\"><strong>pl@epass24.com<\/strong><\/a><\/h5>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Witamy na stronie naszego dzia\u0142u obs\u0142ugi klienta, jak mo\u017cemy pom\u00f3c? Szczeg\u00f3\u0142y dotycz\u0105ce op\u0142at drogowych Ze wzgl\u0119du na ca\u0142kowite automatyzowanie obs\u0142ugi systemu mo\u017ce doj\u015b\u0107 do b\u0142\u0119dnego rozpoznania i rejestracji pojazd\u00f3w przeje\u017cd\u017caj\u0105cych przez punkt poboru op\u0142at drogowych. W przypadku otrzymania faktury za op\u0142at\u0119 drogow\u0105, kt\u00f3ra dotyczy przejazdu, kt\u00f3ry nie zosta\u0142 wykonany, mo\u017cna z\u0142o\u017cy\u0107 wniosek o ponown\u0105 r\u0119czn\u0105 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"_links":{"self":[{"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/pages\/2641"}],"collection":[{"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/comments?post=2641"}],"version-history":[{"count":13,"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/pages\/2641\/revisions"}],"predecessor-version":[{"id":5088,"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/pages\/2641\/revisions\/5088"}],"wp:attachment":[{"href":"https:\/\/epass24.com\/pl\/wp-json\/wp\/v2\/media?parent=2641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}