{"id":2554,"date":"2021-04-23T12:32:11","date_gmt":"2021-04-23T12:32:11","guid":{"rendered":"http:\/\/epass24.uncleserj.com\/servizio-clienti\/"},"modified":"2022-09-19T14:32:11","modified_gmt":"2022-09-19T14:32:11","slug":"servizio-clienti","status":"publish","type":"page","link":"https:\/\/epass24.com\/it\/servizio-clienti\/","title":{"rendered":"Servizio clienti"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2554\" class=\"elementor elementor-2554 elementor-618\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66aaa548 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66aaa548\" data-element_type=\"section\" id=\"hero\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ca94152 hero-wrapper\" data-id=\"7ca94152\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4619b79 elementor-widget elementor-widget-heading\" data-id=\"4619b79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Benvenuto al nostro servizio clienti; come possiamo essere utili?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e2a19b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2a19b8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e4dab77 inner\" data-id=\"e4dab77\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e57681a elementor-widget elementor-widget-heading\" data-id=\"7e57681a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Addebito errato?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b61642d elementor-widget elementor-widget-text-editor\" data-id=\"1b61642d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-secondary );\">Considerando che il sistema dei pedaggi \u00e8 completamente automatizzato e che i passaggi sono registrati da telecamere, pu\u00f2 succedere che il codice nazionale o il numero di targa vengano letti non correttamente. <\/span><\/p>\n<p>Se hai ricevuto una fattura per un pedaggio concernente un passaggio che non hai effettuato, puoi richiedere un controllo manuale. In questo caso, il pedaggio verr\u00e0 controllato rispetto alle foto disponibili.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-167ee89 bottom elementor-widget elementor-widget-text-editor\" data-id=\"167ee89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" title=\"Richiedi un controllo manuale\" href=\"https:\/\/www.epass24.com\/it\/appeal\/\"data-wplink-edit=\"true\">Ricorso<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c8a9eed inner\" data-id=\"1c8a9eed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-224670dd elementor-widget elementor-widget-heading\" data-id=\"224670dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Non \u00e8 il mio veicolo<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12ca1e9e elementor-widget elementor-widget-text-editor\" data-id=\"12ca1e9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Per determinare il proprietario di un veicolo a cui inviare il bollettino di pagamento per un pedaggio, ci basiamo sui dati contenuti nei registri automobilistici nazionali. Pu\u00f2 succedere che un passaggio di propriet\u00e0 non sia stato registrato in tempo e che pertanto il bollettino venga inviato alla persona sbagliata.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d930991 bottom elementor-widget elementor-widget-text-editor\" data-id=\"d930991\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" title=\"Altro proprietario del veicolo\" href=\"https:\/\/www.epass24.com\/it\/appeal\/\">Ricorso<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e9b67c2 has-padding elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e9b67c2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c778942 min-height border-top-left-radius\" data-id=\"6c778942\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d10b57 overlinkfull elementor-widget elementor-widget-html\" data-id=\"7d10b57\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.epass24.com\/it\/recupero-crediti\/\"><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1725b0b5 border-top-right-radius\" data-id=\"1725b0b5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e697547 overlink elementor-widget elementor-widget-heading\" data-id=\"2e697547\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\"><a href=\"https:\/\/www.epass24.com\/it\/recupero-crediti\/\">La pratica pu\u00f2 essere affidata a una societ\u00e0 di recupero crediti<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e8a4d09 has-padding elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e8a4d09\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54506f64 border-bottom-left-radius\" data-id=\"54506f64\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ca92c4c overlink elementor-widget elementor-widget-heading\" data-id=\"2ca92c4c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\"><a href=\"https:\/\/www.epass24.com\/it\/sul-trattamento-dei-dati-personali\/\">Come trattiamo i dati personali<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-783563c8 order min-height border-bottom-right-radius\" data-id=\"783563c8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f5c76f overlinkfull elementor-widget elementor-widget-html\" data-id=\"5f5c76f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.epass24.com\/it\/sul-trattamento-dei-dati-personali\/\"><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3695199 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3695199\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6190b1 inner\" data-id=\"c6190b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eb0e59 elementor-widget elementor-widget-heading\" data-id=\"3eb0e59\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Non ancora soddisfatto?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e885b92 mb-0 elementor-widget elementor-widget-text-editor\" data-id=\"e885b92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-263b0f7 bottom elementor-widget elementor-widget-text-editor\" data-id=\"263b0f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" href=\"https:\/\/www.epass24.com\/it\/appeal\/\"><strong>Ricorso<\/strong><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ca24ce inner\" data-id=\"8ca24ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0075f70 elementor-widget elementor-widget-heading\" data-id=\"0075f70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Servizio clienti<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea3dca elementor-widget elementor-widget-text-editor\" data-id=\"7ea3dca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"d-md-flex justify-content-between\">\n<div class=\"flex-grow-1\">\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Luned\u00ec \u2013 gioved\u00ec <strong>09:00 &#8211; 17:00<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Venerd\u00ec <strong>09:00 &#8211; 16:00<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Sabato e domenica<strong>Chiuso<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Festivi <strong>Chiuso<\/strong><\/p>\n<\/div>\n<div class=\"flex-grow-1 text-md-center\">\n<h5 class=\"mb-0\"><a style=\"color: var(--e-global-color-primary);\" href=\"+39(0)294753500\"><strong>+39 (0) 294 75 35 00<br \/>\n<\/strong><\/a><\/h5>\n<h5 class=\"mb-3\"><a style=\"color: var(--e-global-color-primary);\" href=\"mailto:it@epass24.com\"><strong>it@epass24.com<\/strong><\/a><\/h5>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Benvenuto al nostro servizio clienti; come possiamo essere utili? Addebito errato? Considerando che il sistema dei pedaggi \u00e8 completamente automatizzato e che i passaggi sono registrati da telecamere, pu\u00f2 succedere che il codice nazionale o il numero di targa vengano letti non correttamente. Se hai ricevuto una fattura per un pedaggio concernente un passaggio che [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"_links":{"self":[{"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/pages\/2554"}],"collection":[{"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/comments?post=2554"}],"version-history":[{"count":15,"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/pages\/2554\/revisions"}],"predecessor-version":[{"id":5082,"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/pages\/2554\/revisions\/5082"}],"wp:attachment":[{"href":"https:\/\/epass24.com\/it\/wp-json\/wp\/v2\/media?parent=2554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}