{"id":2673,"date":"2021-04-28T21:03:23","date_gmt":"2021-04-28T21:03:23","guid":{"rendered":"http:\/\/epass24.uncleserj.com\/customer-support\/"},"modified":"2022-09-19T14:29:17","modified_gmt":"2022-09-19T14:29:17","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/epass24.com\/fi\/customer-support\/","title":{"rendered":"Asiakaspalvelu"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2673\" class=\"elementor elementor-2673 elementor-618\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66aaa548 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66aaa548\" data-element_type=\"section\" id=\"hero\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ca94152 hero-wrapper\" data-id=\"7ca94152\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4619b79 elementor-widget elementor-widget-heading\" data-id=\"4619b79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Tervetuloa asiakaspalveluumme, miten voimme auttaa?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e2a19b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2a19b8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e4dab77 inner\" data-id=\"e4dab77\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e57681a elementor-widget elementor-widget-heading\" data-id=\"7e57681a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Virheellinen maksu?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b61642d elementor-widget elementor-widget-text-editor\" data-id=\"1b61642d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-secondary );\">Koska tiemaksuj\u00e4rjestelm\u00e4 on t\u00e4ysin automatisoitu ja k\u00e4ytt\u00f6 rekister\u00f6id\u00e4\u00e4n kameroiden kautta, ajoneuvo rekister\u00f6id\u00e4\u00e4n joskus virheellisesti. Ongelmana saattaa olla, ett\u00e4 kansallisuustunnus tai rekisterinumero on virheellinen.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-167ee89 bottom elementor-widget elementor-widget-text-editor\" data-id=\"167ee89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" title=\"Pyyd\u00e4 manuaalista tarkastusta\" href=\"https:\/\/www.epass24.com\/fi\/appeal\/\" data-wplink-edit=\"true\">Pyyd\u00e4 uudelleenk\u00e4sittely\u00e4<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c8a9eed inner\" data-id=\"1c8a9eed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-224670dd elementor-widget elementor-widget-heading\" data-id=\"224670dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Ei minun ajoneuvoni<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12ca1e9e elementor-widget elementor-widget-text-editor\" data-id=\"12ca1e9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kun l\u00e4het\u00e4mme ajoneuvon omistajalle tiemaksun maksulomakkeen, haemme tiedot kansallisesta ajoneuvorekisterist\u00e4. Joskus omistajanvaihdosta ei ole rekister\u00f6ity ajoissa, jolloin maksum\u00e4\u00e4r\u00e4ys l\u00e4hetet\u00e4\u00e4n v\u00e4\u00e4r\u00e4lle henkil\u00f6lle.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d930991 bottom elementor-widget elementor-widget-text-editor\" data-id=\"d930991\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" title=\"Ajoneuvolla toinen omistaja\" href=\"https:\/\/www.epass24.com\/fi\/appeal\/\">Pyyd\u00e4 uudelleenk\u00e4sittely\u00e4<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e9b67c2 has-padding elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e9b67c2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c778942 min-height border-top-left-radius\" data-id=\"6c778942\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d10b57 overlinkfull elementor-widget elementor-widget-html\" data-id=\"7d10b57\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.epass24.com\/fi\/debt-collection\/\"><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1725b0b5 border-top-right-radius\" data-id=\"1725b0b5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e697547 overlink elementor-widget elementor-widget-heading\" data-id=\"2e697547\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\"><a href=\"https:\/\/www.epass24.com\/fi\/debt-collection\/\">Maksu voidaan siirt\u00e4\u00e4 perint\u00e4\u00e4n<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e8a4d09 has-padding elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e8a4d09\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54506f64 border-bottom-left-radius\" data-id=\"54506f64\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ca92c4c overlink elementor-widget elementor-widget-heading\" data-id=\"2ca92c4c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\"><a href=\"https:\/\/www.epass24.com\/fi\/handling-of-personal-data\/\">Henkil\u00f6tietojen k\u00e4sittely<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-783563c8 order min-height border-bottom-right-radius\" data-id=\"783563c8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f5c76f overlinkfull elementor-widget elementor-widget-html\" data-id=\"5f5c76f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"https:\/\/www.epass24.com\/fi\/handling-of-personal-data\/\"><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3695199 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3695199\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6190b1 inner\" data-id=\"c6190b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eb0e59 elementor-widget elementor-widget-heading\" data-id=\"3eb0e59\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Onko maksu mielest\u00e4si edelleen virheellinen?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e885b92 mb-0 elementor-widget elementor-widget-text-editor\" data-id=\"e885b92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-263b0f7 bottom elementor-widget elementor-widget-text-editor\" data-id=\"263b0f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a class=\"btn btn-primary\" href=\"https:\/\/www.epass24.com\/fi\/appeal\/\"><strong>Pyyd\u00e4 uudelleenk\u00e4sittely\u00e4<\/strong><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ca24ce inner\" data-id=\"8ca24ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0075f70 elementor-widget elementor-widget-heading\" data-id=\"0075f70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Asiakaspalvelu<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea3dca elementor-widget elementor-widget-text-editor\" data-id=\"7ea3dca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"d-md-flex justify-content-between\">\n<div class=\"flex-grow-1\">\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Maanantai &#8211; torstai <strong>9.00 \u2013 17.00<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Perjantai<strong>9.00 \u2013 16.00<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Lauantai ja sunnuntai<strong>Suljettu<\/strong><\/p>\n<p class=\"d-flex justify-content-between\" style=\"max-width: 350px;\">Pyh\u00e4p\u00e4iv\u00e4t<strong>Suljettu<\/strong><\/p>\n<\/div>\n<div class=\"flex-grow-1 text-md-center\">\n<h5 class=\"mb-0\"><a style=\"color: var(--e-global-color-primary);\" href=\"+358942419159\"><strong>+358 94 24 19 159<br \/>\n<\/strong><\/a><\/h5>\n<h5 class=\"mb-3\"><a style=\"color: var(--e-global-color-primary);\" href=\"mailto:fi@epass24.com\"><strong>fi@epass24.com<\/strong><\/a><\/h5>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tervetuloa asiakaspalveluumme, miten voimme auttaa? Virheellinen maksu? Koska tiemaksuj\u00e4rjestelm\u00e4 on t\u00e4ysin automatisoitu ja k\u00e4ytt\u00f6 rekister\u00f6id\u00e4\u00e4n kameroiden kautta, ajoneuvo rekister\u00f6id\u00e4\u00e4n joskus virheellisesti. Ongelmana saattaa olla, ett\u00e4 kansallisuustunnus tai rekisterinumero on virheellinen. Pyyd\u00e4 uudelleenk\u00e4sittely\u00e4 Ei minun ajoneuvoni Kun l\u00e4het\u00e4mme ajoneuvon omistajalle tiemaksun maksulomakkeen, haemme tiedot kansallisesta ajoneuvorekisterist\u00e4. Joskus omistajanvaihdosta ei ole rekister\u00f6ity ajoissa, jolloin maksum\u00e4\u00e4r\u00e4ys l\u00e4hetet\u00e4\u00e4n v\u00e4\u00e4r\u00e4lle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"_links":{"self":[{"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/pages\/2673"}],"collection":[{"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/comments?post=2673"}],"version-history":[{"count":10,"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/pages\/2673\/revisions"}],"predecessor-version":[{"id":5076,"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/pages\/2673\/revisions\/5076"}],"wp:attachment":[{"href":"https:\/\/epass24.com\/fi\/wp-json\/wp\/v2\/media?parent=2673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}